To view the booking information of a reservation that has been canceled by a guest, follow these steps:
- Open your browser and log in to helloaini.com
- To access your account information, click on the icon located in the upper right corner.
- If you are using a PC, select "Dashboard" from the menu. If you are using an app, skip this step.
- From the "Host Menu," select "Event Calendar," then choose the desired date and click "Booking Information."
- Click the "▼" mark next to the guest's nickname on the right side.
- From the pull-down menu, select "Guest Information."
Related Article: For Hosts: How Do I Use the "Note on a Guest" Feature?