Help Center
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For Hosts
Introduction See all 8 articles
- For Hosts: About Aini
- For Hosts: What Is a Host?
- For Hosts: Is There Any Protection Plan or Insurance for Hosts?
- For Hosts: Can I Host Experiences in Any Location?
- For Hosts: I Will Rent a Space for My Event. Is the Cost Covered by Aini?
- For Hosts: The Company I Work for Prohibits Side Jobs. Can I Still Become a Host?
Prohibited Activities/Rules/Guidelines See all 12 articles
Registering/Deactivating Your Membership
Account Settings
Experience Listing: Creating and Managing the Page - Basics See all 11 articles
Experience Listing: Creating and Managing the Page - More Tips See all 13 articles
- For Hosts: Event Confirmation Deadline
- For Hosts: Booking Deadline
- For Hosts: Setting a Price for the Experience You Are Hosting
- For Hosts: How to Change the Price of an Experience
- For Hosts: Publishing Your Newly Created Listing
- For Hosts: How to Calculate the Price That Will Give You the Sales You Want
Experience Listing: Editing the Details
Online Experiences
Setting Event Dates/Accepting Requests for New Dates for an Experience See all 12 articles
- For Hosts: How to Use the Calendar
- For Hosts: How to Register Event Dates
- For Hosts: Changing the Dates/Times of Experiences That Are Already Open for Registration
- For Hosts: How to Check the Details of Registered Event Dates
- For Hosts: I Want to Add an Event Date on the Day of the Event
- For Hosts: Changing Date/Time for the Event That Is Already Booked
Experience Listing: Using Promotion URLs and More
Handling Reservations See all 13 articles
- For Hosts: How the Booking Process Works
- For Hosts: Checking Guest Information for a Booked Event
- For Hosts: Moving a Guest to a New Date or Time for an Experience
- For Hosts: Canceling Booking for Certain Guests Instead of All Guests
- For Hosts: How to Avoid Automatic Event Cancellation When Signups Are Low
- For Hosts: How to Check the Booking Types
Preparing to Host an Experience
On the Day of the Event See all 9 articles
- For Hosts: When Guests Do Not Show up at the Agreed Time
- For Hosts: What to Do If a Guest Does Not Show Up at an Event
- For Hosts: How to Receive a Payment from Someone Who Makes the Same-Day Signup
- For Hosts: Can a Host Receive Payments On-Site?
- For Hosts: What to Do If a Guest Is Injured During the Experience
- For Hosts: Reimbursement to a Host When a Guest Damages a Property