For Hosts: What to Do When You Receive a Booking Request Past the Booking Deadline

If you receive a booking request past the booking deadline and wish to accept it, you can do so by following the steps below:

1. Open your browser and log in to helloaini.com
2. Click on the icon for your account information (located in the upper right corner)
3. If you are accessing from your PC, select "Dashboard". If you are accessing from an app, you can skip this step.
4. Select "Host Menu" > "Event Calendar" > Click the date > "Edit"  > "Booking Deadline"

Example:

• The Booking deadline is set as 5:00 pm on January 15th.
• A host receives a booking request from a user at 6:00 pm on January 15th.
• The host goes to "Event Calendar" > Click the date > "Edit"  > "Booking Deadline" then changes the time to 10:00 pm
• The host notifies the user about the extended deadline and asks to complete the booking by the new deadline. 

Please Note: If the event is already full when you receive a booking request, you also have to increase the maximum number of guests as well. 

Related Articles:

• "For Hosts: Booking Deadline"
• "For Hosts: What You Can Do with the Event Calendar
• "For Hosts: What You Can Do with the "Manage Experiences" Page
• "For Hosts: How to Accept Booking until Right Before the Event Starts"